GUVI contact details
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How to talk to a GUVI agent
No shortcut shared yet. Tip: saying “agent” or pressing 0 or 9 often skips the automated menu. Found the fastest path? Share it below.
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Official GUVI links & apps
Help, forms & locators
Official apps
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with GUVI?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with GUVI
- Complain to GUVI first
Call 97360 97320 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if GUVI hasn't resolved it in 7 days. Saved only on this device.
GUVI customer experiences & complaints
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Questions about GUVI
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