HDFC Bank Credit Cards contact details
Not yet re-checked- Toll-free1800 2600Call
- Customer care1800 1600Call
- To Report Fraud Transactions/Credit Card Queries1800 258 6161Call
- For Credit Card Summary1800 270 9988Call
- To Generate New Credit Card Pin1860 266 0333Call
- For Diners Black/Infinia Credit Card022-6171 7606Call
- For NRI Customer Support+91-22-6160 6160Call
- Toll-free18002663310Call
- Mobile70700 22222Call
- Other044-61084900Call
- Mobile7308080808Call
- WhatsApp+917070022222
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitehdfc.bank.in/credit-cards
- AddressGrievance Redressal Cell, HDFC Bank Limited, HDFC Bank Cards Division, Door No. 94 SP. Estate Bus Stand, Wavin Main Road, Mogappair West, Chennai - 600058 Centralised Receipt and Processing Centre (CRPC), Reserve Bank of India, 4 th Floor,
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How to talk to a HDFC Bank Credit Cards agent
- 1For card blocking, reporting unauthorised fraud transaction and net banking bank account or UPI blocking
- 2If you are an existing customer
- 1For credit card
- 3To apply for HDFC bank products
- 4For application status
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Official HDFC Bank Credit Cards links & apps
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with HDFC Bank Credit Cards?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with HDFC Bank Credit Cards
- Complain to HDFC Bank Credit Cards first
Call 1800 2600 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if HDFC Bank Credit Cards hasn't resolved it in 30 days. Saved only on this device.
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