Health Insurance TPA contact details
Not yet re-checked- Toll-free1800 180 3600Call
- Customer care1800 102 3600Call
- Email[email protected]
- Official websitehitpa.co.in
- Working hours24/7
- AddressHealth Insurance TPA of India Ltd., NBCC Centre, Office No. 301, Maa Anand Mai Marg, Okhla Phase - 1, New Delhi - 110020 For Senior Citizens Assistance, the insured person may contact the company through seniorcitizens [at] hitpa [dot] co [dot] in
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How to talk to a Health Insurance TPA agent
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What is your problem with Health Insurance TPA?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Health Insurance TPA
- Complain to Health Insurance TPA first
Call 1800 180 3600 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Insurer's Grievance Redressal Officer
Insurers must acknowledge a complaint immediately and resolve it within 14 days.
- IRDAI – Bima Bharosa
Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].
155255bimabharosa.irdai.gov.in - Insurance Ombudsman
If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.
www.cioins.co.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Health Insurance TPA hasn't resolved it in 14 days. Saved only on this device.
Health Insurance TPA customer experiences & complaints
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Questions about Health Insurance TPA
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