Ixigo contact details
Not yet re-checked- Toll-free1860 108 6789Call
- Customer care011-6122 4444Call
- Email[email protected]
- Other email[email protected]
- Official websiteixigo.com
- Working hours24x7
- AddressLe Travenues Technology Limited, Second Floor, Veritas Building, Golf Course Road, Sector - 53, Gurugram - 122002, Haryana, India. If your query is still not resolved in 15 days, or you are not satisfied with the resolution given above, then you can escalate the issue to the Nodal Officer/Customer Grievance Officer via mail at escalations [at]
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How to talk to a Ixigo agent
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Official Ixigo links & apps
Help, forms & locators
Official social profiles
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What is your problem with Ixigo?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Ixigo
- Complain to Ixigo first
Call 1860 108 6789 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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