Jana Small Finance Bank Ltd contact details
Not yet re-checked- Toll-free1800 2080Call
- Customer care1800 4200Call
- MFI Customer Support (7am-10pm)1800 4200Call
- NRI Customer Support+91 8065 662000Call
- Other080-65662007Call
- Other080-46020100Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitejana.bank.in
- Working hours24x7
- AddressJana Small Finance Bank Ltd., No. 11, 5 th floor, Divyashree Chambers, O'Shaughnessy Road, Bengaluru - 560025 Centralised Receipt and Processing Centre (CRPC) , Reserve Bank of India 4
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Jana Small Finance Bank Ltd agent
No shortcut shared yet. Tip: saying “agent” or pressing 0 or 9 often skips the automated menu. Found the fastest path? Share it below.
Share a faster way to reach a human
Official Jana Small Finance Bank Ltd links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Jana Small Finance Bank Ltd?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Jana Small Finance Bank Ltd
- Complain to Jana Small Finance Bank Ltd first
Call 1800 2080 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Nodal Officer
- Level 2 – Grievance Officer
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Jana Small Finance Bank Ltd hasn't resolved it in 30 days. Saved only on this device.
Jana Small Finance Bank Ltd customer experiences & complaints
No one has shared an experience with Jana Small Finance Bank Ltd yet. Be the first — it helps the next person know what to expect.
Questions about Jana Small Finance Bank Ltd
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.