Kochi Metro Rail (KMRL) contact details
Not yet re-checked- Toll-free1800 425 0355Call
- Customer care0484-284 6700Call
- Alternate Contact Support, 9:30am-5pm0484-284 6770Call
- For Metro Experience Center0484-284 6777Call
- Toll-free18004194477Call
- Mobile9951860002Call
- Mobile7356602863Call
- Mobile7356602864Call
- Mobile7356602865Call
- Mobile7356602866Call
- Mobile7356602867Call
- Mobile7356602868Call
- Mobile7356602869Call
- Mobile7356602871Call
- Mobile7356602874Call
- Mobile7356602873Call
- WhatsApp+919188957488
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitekochimetro.org
- AddressKMRL, JLN Metro Station, 4 th Floor Kaloor, Ernakulam - 682017 (Same For All) Sr. No. Authority
- Number health: not enough votes yet
- Not yet checked against the official site
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Official Kochi Metro Rail (KMRL) links & apps
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Kochi Metro Rail (KMRL)
- Complain to Kochi Metro Rail (KMRL) first
Call 1800 425 0355 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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