Medi Assist contact details
Not yet re-checked- Toll-free1800 419 9493Call
- Customer care0120-693 7324Call
- Toll-free1800 22 6655Call
- Toll-free1800 208 9449Call
- Other022-62596797Call
- Other080-69190000Call
- Mobile99999 91555Call
- WhatsApp Support702 666 9449Call
- Other0120-693 7372Call
- WhatsApp+917026669449
- Email[email protected]
- Other email[email protected]
- Official websitemediassist.in
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Medi Assist agent
- 1For cashless queries
- 2For reimbursement queries
- 3To self help and to connect on WhatsApp
- 1For claim related query
- 1To intimate your claim
- 2To know your claim status
- 3To know your network hospital to avail cashless claim
- 4To know on how to avail cashless facility from a non network hospital
- 5To talk to a customer care executive
- 2For policy related query
- 1To know your claim procedure
- 2To know the list of non medical expenses
- 3To know your policy benefits
- 3To know about self help channel
- 1To download eCard
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Official Medi Assist links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Medi Assist?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Medi Assist
- Complain to Medi Assist first
Call 1800 419 9493 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Insurer's Grievance Redressal Officer
Insurers must acknowledge a complaint immediately and resolve it within 14 days.
- IRDAI – Bima Bharosa
Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].
155255bimabharosa.irdai.gov.in - Insurance Ombudsman
If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.
www.cioins.co.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Medi Assist hasn't resolved it in 14 days. Saved only on this device.
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