MediBuddy contact details
Not yet re-checked- Toll-free1800 419 9493Call
- Customer care99999 91555Call
- For Insurance Claim/Policy Related Query0120-693 7324Call
- For Surgery Related Queries080-4718 6330Call
- Other080-47092565Call
- Other080-47361574Call
- Email[email protected]
- Official websitemedibuddy.in
- Address(Phasorz Technologies Private Limited ) 1 Registered Office 4B, 3 rd Cross Street, Rajarajeswari Nagar, Madipakkam, Chennai, Tamil Nadu, India - 600091
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a MediBuddy agent
- 1For online and in-clinic consultation
- 1For tele-consultation or online consultation
- 2For offline or OPD consultation
- 2For lab test and health checkup
- 1To book a health checkup
- 2To change the lab test appointment
- 3To book a pre-employment health checkup
- 4For other query
- 3For medicine and pharmacy
- 1For existing medicine order status and delivery estimated time
- 2For any other query
- 4For reimbursement and claims
- 1If you are planning for surgery in the near future
- 2For claims and reimbursement related query
- 3For dental related query
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Official MediBuddy links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with MediBuddy?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with MediBuddy
- Complain to MediBuddy first
Call 1800 419 9493 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Nodal Officer
- Level 2 – Grievance Officer
- Insurer's Grievance Redressal Officer
Insurers must acknowledge a complaint immediately and resolve it within 14 days.
- IRDAI – Bima Bharosa
Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].
155255bimabharosa.irdai.gov.in - Insurance Ombudsman
If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.
www.cioins.co.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if MediBuddy hasn't resolved it in 14 days. Saved only on this device.
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