Metro Railway, Kolkata Contact Number

Government Office Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Metro Railway, Kolkata. We are re-checking these details against Metro Railway, Kolkata's official website, so please confirm there before sharing any personal or payment information.

Metro Railway, Kolkata contact details

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How to talk to a Metro Railway, Kolkata agent

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Complaint not resolved? How to escalate with Metro Railway, Kolkata

  1. Complain to Metro Railway, Kolkata first

    Call 139 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. CPGRAMS – public grievance portal

    For government departments and public sector bodies, file a grievance on the central portal and track it online.

    pgportal.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Metro Railway, Kolkata customer experiences & complaints

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Frequently asked questions

What is the Metro Railway, Kolkata customer care number?
You can reach Metro Railway, Kolkata on 139.
What is the Metro Railway, Kolkata toll-free number?
The Metro Railway, Kolkata toll-free number is 139. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Metro Railway, Kolkata customer support email ID?
You can email Metro Railway, Kolkata at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Metro Railway, Kolkata office located?
The address is: Metro Rail Bhavan, 33/1, J. L. Nehru Road, Kolkata - 700071
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