National Payments Corporation of India (NPCI) contact details
Not yet re-checked- Toll-free18001700 3Call
- Customer care18002587300 4Call
- Toll-free18604198585 5Call
- Toll-free18002100260 6Call
- Toll-free18001034568 7Call
- Toll-free18001033568 8Call
- Toll-free18002587200 9Call
- Toll-free18001031222 10Call
- Toll-free18002669520 11Call
- Toll-free18001201243 13Call
- Toll-free18002100104 14Call
- Toll-free18002661962 15Call
- Toll-free18002669970 16Call
- Toll-free18602108887 17Call
- Toll-free18001021916 18Call
- Toll-free180030069090Call
- Official websitenpci.org.in
- Address(National Payments Corporation of India) 1 Mumbai 1001A, B wing, 10 th Floor, The Capital, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 051 2 Goregaon (Mumbai) Unit nos. 101, 102, 201, 301 And 302, 1
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How to talk to a National Payments Corporation of India (NPCI) agent
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Official National Payments Corporation of India (NPCI) links & apps
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with National Payments Corporation of India (NPCI)
- Complain to National Payments Corporation of India (NPCI) first
Call 18001700 3 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Company's Grievance Redressal Officer
Lenders regulated by RBI must publish a grievance officer. Escalate to them in writing and keep the complaint number.
- RBI Ombudsman
NBFCs and payment companies regulated by RBI are covered too. If there is no reply within 30 days or you are not satisfied, complain at the RBI portal or call 14448.
14448cms.rbi.org.in - SEBI SCORES (for stock broking, mutual funds, demat)
For investment-related complaints, file on SEBI SCORES. SEBI toll-free: 1800 266 7575 / 1800 22 7575 (9 AM–6 PM).
18002667575scores.sebi.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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