Niva Bupa Health Insurance Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Niva Bupa Health Insurance. We are re-checking these details against Niva Bupa Health Insurance's official website, so please confirm there before sharing any personal or payment information.

Niva Bupa Health Insurance contact details

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How to talk to a Niva Bupa Health Insurance agent

  1. 1For any assistance regarding cashless or reimbursement claim
  2. 1For cashless claim related query
  3. 2For reimbursement claim related query
  4. 3To get the list of network hospitals on your mobile number
  5. 4For a hexa pre-intimation feature option
  6. 2For any assistance regarding your Niva Bupa policy
  7. 3If you wish to know more about the products or if you have already applied for a Niva Bupa policy
  8. 1If you wish to buy a Niva Bupa health insurance policy
  9. 2To know the status of your application
  10. 4If you need any assistance to renew your existing policy
  11. 6If you are a corporate customer
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What is your problem with Niva Bupa Health Insurance?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with Niva Bupa Health Insurance

  1. Complain to Niva Bupa Health Insurance first

    Call 1800 309 3333 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Insurer's Grievance Redressal Officer

    Insurers must acknowledge a complaint immediately and resolve it within 14 days.

  3. IRDAI – Bima Bharosa

    Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].

    155255bimabharosa.irdai.gov.in
  4. Insurance Ombudsman

    If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.

    www.cioins.co.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Log your complaint number and we'll remind you to escalate if Niva Bupa Health Insurance hasn't resolved it in 14 days. Saved only on this device.

Niva Bupa Health Insurance customer experiences & complaints

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Reports are written by readers and reviewed before they appear. They are personal opinions and experiences, not verified facts, and indiacustomer is not affiliated with Niva Bupa Health Insurance. Companies can request a correction or reply.

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Frequently asked questions

What is the Niva Bupa Health Insurance customer care number?
You can reach Niva Bupa Health Insurance on 1800 309 3333.
What is the Niva Bupa Health Insurance toll-free number?
The Niva Bupa Health Insurance toll-free number is 1800 309 3333. Calls to toll-free numbers are free from most Indian mobile and landline networks.
Does Niva Bupa Health Insurance have WhatsApp support?
Yes. Message Niva Bupa Health Insurance on WhatsApp at +919811956696.
What is the Niva Bupa Health Insurance customer support email ID?
You can email Niva Bupa Health Insurance at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Niva Bupa Health Insurance office located?
The address is: Customer Services Unit Niva Bupa Health Insurance Company Limited Logix Infotec Park, D-5, 2 nd Floor, Sector-59,Noida Pin Code - 201301. Near Noida Sector 59 Metro Station
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