NSDL Payments Bank contact details
Not yet re-checked- Customer care022-4202 2100Call
- Alternate Phone Banking (Mon-Sun, 9am-9pm)022-6978 7301Call
- Debit Card Related Queries (Mon-Sun, 9am-9pm)022-6916 0500Call
- Email[email protected]
- Official websitensdlpayments.bank.in
- Working hoursMon-Sun, 9am-9pm
- AddressNSDL Payments Bank Limited, 401, 4 th Floor, Tower 3, One International Center, Senapati Bapat Marg, Prabhadevi, Mumbai - 400 013 You will receive a response/resolution within 7 working days. Centralised Receipt and Processing Centre (CRPC),
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a NSDL Payments Bank agent
No shortcut shared yet. Tip: saying “agent” or pressing 0 or 9 often skips the automated menu. Found the fastest path? Share it below.
Share a faster way to reach a human
What is your problem with NSDL Payments Bank?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with NSDL Payments Bank
- Complain to NSDL Payments Bank first
Call 022-4202 2100 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if NSDL Payments Bank hasn't resolved it in 7 days. Saved only on this device.
NSDL Payments Bank customer experiences & complaints
No one has shared an experience with NSDL Payments Bank yet. Be the first — it helps the next person know what to expect.
Questions about NSDL Payments Bank
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.