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Paytm Payments Bank Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Paytm Payments Bank. We are re-checking these details against Paytm Payments Bank's official website, so please confirm there before sharing any personal or payment information.

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Paytm Payments Bank contact details

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How to talk to a Paytm Payments Bank agent

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What is your problem with Paytm Payments Bank?

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Complaint not resolved? How to escalate with Paytm Payments Bank

  1. Complain to Paytm Payments Bank first

    Call 1800 120 4210 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Bank's Principal Nodal Officer

    If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.

  4. RBI Ombudsman (Integrated Ombudsman Scheme)

    If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.

    14448cms.rbi.org.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Paytm Payments Bank customer experiences & complaints

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Frequently asked questions

What is the Paytm Payments Bank customer care number?
You can reach Paytm Payments Bank on 1800 120 4210.
What is the Paytm Payments Bank toll-free number?
The Paytm Payments Bank toll-free number is 1800 120 4210. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Paytm Payments Bank customer support email ID?
You can email Paytm Payments Bank at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Paytm Payments Bank office located?
The address is: (Paytm Payments Bank Ltd) 1 Noida Branch Skymark One , Shop No.1, Ground Floor , Tower- D , Plot No. H - 10B, Sector 98 , Noida , UP - 201301
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