Samsung contact details
Not yet re-checked- Toll-free1800 5726 7864Call
- Customer care1800 123 7729Call
- For Samsung Care Plus, Mon-Sun, 9am-9pm1800 202 1234Call
- WhatsApp+1800407267864
- Email[email protected]
- Official websitesamsung.com/in
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- Not yet checked against the official site
How to talk to a Samsung agent
- 1To connect viva Whatsaap
- 2To stay on the call
- 1For product related information or repair request.
- 2To know the status of your service request or to register a demo installation request.
- 3For queries related to online order placed on Samsung shop app or samsung.com.
- 4For warranty information, repair fee or spare part prices.
- 5For new product offers and launches.
- 6For information on safe disposal of electronic or plastic waste.
- 1For cards
- 2For being UPI
- 3For wallet
- 4Bill payment
- 5For promotions
- 1For Samsung Finance Plus
- 1For mobile
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What is your problem with Samsung?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Samsung
- Complain to Samsung first
Call 1800 5726 7864 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Samsung hasn't resolved it in 7 days. Saved only on this device.
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Questions about Samsung
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