South African Airways contact details
Not yet re-checked- Customer care+27 11 978 1111Call
- Other11 978 1111Call
- Other11 978 1234Call
- Other+91-22-2682 8745Call
- Other+91-22-2682 8741Call
- Other+91-11-4346 5638Call
- Other+91-44-4214 7114Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteflysaa.com
- AddressSouth African Airways C/O InterGlobe Air Transport Limited, C&B Square , Unit No. 402, 4 th Floor, SangamComplex, CTS No. 95 A, 127 Andheri Kurla Road, Village Chakala, Andheri (East), Mumbai 400 059
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How to talk to a South African Airways agent
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Official South African Airways links & apps
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What is your problem with South African Airways?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with South African Airways
- Complain to South African Airways first
Call +27 11 978 1111 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Airline's Nodal Officer
Airlines must publish a nodal grievance officer. Escalate there with your PNR.
- AirSewa (Ministry of Civil Aviation)
File refund, delay, baggage or denied-boarding complaints on AirSewa and track them online.
airsewa.gov.in - National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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