South Western Railway contact details
Not yet re-checked- Customer care25100 9731665100Call
- Other25104 9731665101Call
- Other25112 9731665106Call
- Mobile9731666185Call
- Other25106 9731665145Call
- Other25124 9731665112Call
- Other25122 9731665125Call
- Other25150 8861000476Call
- Other25178 9731665120Call
- Other25136 9731303673Call
- Other25130 9731665129Call
- Other25132 9731665122Call
- Other25128 9731665128Call
- Other25116 9731665113Call
- Other25118 8861000493Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteswr.indianrailways.gov.in
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- Not yet checked against the official site
How to talk to a South Western Railway agent
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Official South Western Railway links & apps
Help, forms & locators
Official social profiles
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What is your problem with South Western Railway?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with South Western Railway
- Complain to South Western Railway first
Call 25100 9731665100 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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