Universal Sompo General Insurance Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Universal Sompo General Insurance. We are re-checking these details against Universal Sompo General Insurance's official website, so please confirm there before sharing any personal or payment information.

Universal Sompo General Insurance contact details

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How to talk to a Universal Sompo General Insurance agent

  1. 1For health
  2. 1For policy related
  3. 2For claim related
  4. 3For policy renewal
  5. 4To buy a new policy
  6. 2For motor
  7. 1For policy related
  8. 2For RSC related
  9. 3For claim related
  10. 4To renew policy now
  11. 5To buy a new policy
  12. 3For other policy related
  13. 1For crop claim
  14. 2For personal accident claim
  15. 3For capital insurance
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What is your problem with Universal Sompo General Insurance?

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Complaint not resolved? How to escalate with Universal Sompo General Insurance

  1. Complain to Universal Sompo General Insurance first

    Call 1800 22 4030 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Grievance Officer

    [email protected]

  3. Level 2 – Grievance Officer

    [email protected]

  4. Insurer's Grievance Redressal Officer

    Insurers must acknowledge a complaint immediately and resolve it within 14 days.

  5. IRDAI – Bima Bharosa

    Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].

    155255bimabharosa.irdai.gov.in
  6. Insurance Ombudsman

    If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.

    www.cioins.co.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Frequently asked questions

What is the Universal Sompo General Insurance customer care number?
You can reach Universal Sompo General Insurance on 1800 22 4030. The line is available 24/7.
What is the Universal Sompo General Insurance toll-free number?
The Universal Sompo General Insurance toll-free number is 1800 22 4030. Calls to toll-free numbers are free from most Indian mobile and landline networks.
Does Universal Sompo General Insurance have WhatsApp support?
Yes. Message Universal Sompo General Insurance on WhatsApp at +918657955616.
What is the Universal Sompo General Insurance customer support email ID?
You can email Universal Sompo General Insurance at [email protected]. Include your registered mobile number or reference ID for a faster response.
What are the Universal Sompo General Insurance customer care timings?
Universal Sompo General Insurance support is available 24/7.
Where is the Universal Sompo General Insurance office located?
The address is: Universal Sompo General Insurance Co.Ltd, Unit No. 601 and 602, 6 th Floor, Reliable Tech Park, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708 You can also contact to the grievance officer at the details given below:
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