Catla Broadband Customer Care Number

Customer Care Not yet re-checked Updated October 3, 2026

Customer care numbers, email and support channels for Catla Broadband. We are re-checking these details against Catla Broadband's official website, so please confirm there before sharing any personal or payment information.

Catla Broadband contact details

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How to talk to a Catla Broadband agent

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What is your problem with Catla Broadband?

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Complaint not resolved? How to escalate with Catla Broadband

  1. Complain to Catla Broadband first

    Call 98540 50500 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Operator's complaint centre (docket number)

    Every complaint must get a docket number by SMS. Keep it — you need it to appeal.

  3. Operator's Appellate Authority

    Under TRAI rules, if the complaint is not resolved in time you can appeal to the operator's Appellate Authority within 30 days. The contact is on the operator's website. TRAI itself does not handle individual complaints.

    www.trai.gov.in
  4. Report fraud calls & SMS (Chakshu)

    Got a suspected fraud call claiming to be from your operator or a bank? Report it on Sanchar Saathi – Chakshu.

    sancharsaathi.gov.in
  5. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Catla Broadband customer experiences & complaints

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Frequently asked questions

What is the Catla Broadband customer care number?
You can reach Catla Broadband on 98540 50500.
What is the Catla Broadband customer support email ID?
You can email Catla Broadband at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Catla Broadband office located?
The address is: CATLA IT & Engineering Co. Private Limited, BMP complex (above SBI ATM) , 1 st Floor Beltola, Near Puberun Club Beltola, Guwahati, Assam 781022
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