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Ebix Cash Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Ebix Cash. We are re-checking these details against Ebix Cash's official website, so please confirm there before sharing any personal or payment information.

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Ebix Cash contact details

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How to talk to a Ebix Cash agent

  1. 0To report lose of card/To unblock card/To report of fraud/To report an unauthorized transactions
  2. 1For prepaid card holder
  3. 2For giftcard customer
  4. 3For E wallet customer
  5. 4For ICW or distributer
  6. 5For any new enquiry
  7. 9For any other operational assistant
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What is your problem with Ebix Cash?

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Complaint not resolved? How to escalate with Ebix Cash

  1. Complain to Ebix Cash first

    Call 1800 266 5757 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Level 2 – Nodal Officer

    [email protected]

  4. Level 3 – Grievance Officer

    [email protected]

  5. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  6. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Log your complaint number and we'll remind you to escalate if Ebix Cash hasn't resolved it in 7 days. Saved only on this device.

Ebix Cash customer experiences & complaints

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Frequently asked questions

What is the Ebix Cash customer care number?
You can reach Ebix Cash on 1800 266 5757.
What is the Ebix Cash toll-free number?
The Ebix Cash toll-free number is 1800 266 5757. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Ebix Cash customer support email ID?
You can email Ebix Cash at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Ebix Cash office located?
The address is: EbixCash World Money Limited (erstwhile Centrum Direct Limited) Manek Plaza, Level II, CST Road, Vidyanagari Marg, Above Axis Bank, Kalina, Santacruz (East) Mumbai-400098 Forex Cards 3 Customer Services - 1800120256666
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