Kotak Mahindra Prime Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Kotak Mahindra Prime. We are re-checking these details against Kotak Mahindra Prime's official website, so please confirm there before sharing any personal or payment information.

Kotak Mahindra Prime contact details

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How to talk to a Kotak Mahindra Prime agent

  1. 1For kotak mahindra banking services like home loans, credit card, bank account related
  2. 2If your query is related to kotak mahindra prime four wheeler, two wheeler finance, loan against properties or top up loans
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What is your problem with Kotak Mahindra Prime?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with Kotak Mahindra Prime

  1. Complain to Kotak Mahindra Prime first

    Call 1800 209 5732 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Company's Grievance Redressal Officer

    Lenders regulated by RBI must publish a grievance officer. Escalate to them in writing and keep the complaint number.

  4. RBI Ombudsman

    NBFCs and payment companies regulated by RBI are covered too. If there is no reply within 30 days or you are not satisfied, complain at the RBI portal or call 14448.

    14448cms.rbi.org.in
  5. SEBI SCORES (for stock broking, mutual funds, demat)

    For investment-related complaints, file on SEBI SCORES. SEBI toll-free: 1800 266 7575 / 1800 22 7575 (9 AM–6 PM).

    18002667575scores.sebi.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Kotak Mahindra Prime customer experiences & complaints

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Frequently asked questions

What is the Kotak Mahindra Prime toll-free number?
The Kotak Mahindra Prime toll-free number is 1800 209 5732. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Kotak Mahindra Prime customer care number?
You can reach Kotak Mahindra Prime on 1800 209 5732. The line is available Mon-Fri, 9:30am-6:30pm.
Does Kotak Mahindra Prime have WhatsApp support?
Yes. Message Kotak Mahindra Prime on WhatsApp at +919222313313.
What is the Kotak Mahindra Prime customer support email ID?
You can email Kotak Mahindra Prime at [email protected]. Include your registered mobile number or reference ID for a faster response.
What are the Kotak Mahindra Prime customer care timings?
Kotak Mahindra Prime support is available Mon-Fri, 9:30am-6:30pm.
Where is the Kotak Mahindra Prime office located?
The address is: 7 th Floor, Samson Towers A-Wing, 402 L Pantheon Road Egmore, Chennai 600008 Kotak Infiniti, 6 th
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