Mastercard contact details
Not yet re-checked- Toll-free1800-120-113 6Call
- Customer care000 800 100 1087Call
- Other800-307-7309Call
- Other0800-555-0507Call
- Other000-0087 9Call
- Other001-800-307Call
- Other0800-891-3294Call
- Other800-881-001Call
- Other1230-020-2012Call
- Other10-800-110Call
- Other10-800-711Call
- Other01-800-912Call
- Other800-011-0184Call
- Other800-142-494Call
- Other08001-156234Call
- Other0800-071-3542Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitemastercard.co.in/en-in.html
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Mastercard agent
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Official Mastercard links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Mastercard?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Mastercard
- Complain to Mastercard first
Call 1800-120-113 6 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Company's Grievance Redressal Officer
Lenders regulated by RBI must publish a grievance officer. Escalate to them in writing and keep the complaint number.
- RBI Ombudsman
NBFCs and payment companies regulated by RBI are covered too. If there is no reply within 30 days or you are not satisfied, complain at the RBI portal or call 14448.
14448cms.rbi.org.in - SEBI SCORES (for stock broking, mutual funds, demat)
For investment-related complaints, file on SEBI SCORES. SEBI toll-free: 1800 266 7575 / 1800 22 7575 (9 AM–6 PM).
18002667575scores.sebi.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Mastercard hasn't resolved it in 30 days. Saved only on this device.
Mastercard customer experiences & complaints
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Questions about Mastercard
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