MTNL Delhi contact details
Not yet re-checked- Toll-free1500Call
- Customer care98681 12345Call
- Mobile1503Call
- Complaint/DND1909Call
- Customer Support1800 11 3435Call
- General Query1800 11 1503Call
- Grievance/ Complaint011-2335 6666Call
- Alternate Grievance/ Complaint011-2335 7777Call
- Toll-free18002099100 103Call
- Toll-free18001801407 104Call
- Toll-free1800112484 107Call
- Mobile98685 52121Call
- Other022-22221503Call
- Other022-22221504Call
- Other022-23324010Call
- Other022-23327393Call
- SMSSMS Services: 98685 52121
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitemtnldelhi.in
- AddressPublic Grievances Cell, Deptt. Of Telecom, Room No. 603, Mahanagar Doorsanchar Bhawan, Old Minto Road, J. L. Nehru Marg, New Delhi 110002 Fax No.: 011-23357777
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How to talk to a MTNL Delhi agent
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Official MTNL Delhi links & apps
Help, forms & locators
Official social profiles
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What is your problem with MTNL Delhi?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with MTNL Delhi
- Complain to MTNL Delhi first
Call 1500 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Operator's complaint centre (docket number)
Every complaint must get a docket number by SMS. Keep it — you need it to appeal.
- Operator's Appellate Authority
Under TRAI rules, if the complaint is not resolved in time you can appeal to the operator's Appellate Authority within 30 days. The contact is on the operator's website. TRAI itself does not handle individual complaints.
www.trai.gov.in - Report fraud calls & SMS (Chakshu)
Got a suspected fraud call claiming to be from your operator or a bank? Report it on Sanchar Saathi – Chakshu.
sancharsaathi.gov.in - National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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