Pioneer Broadband Customer Care Number

Customer Care Not yet re-checked Updated October 3, 2026

Customer care numbers, email and support channels for Pioneer Broadband. We are re-checking these details against Pioneer Broadband's official website, so please confirm there before sharing any personal or payment information.

Pioneer Broadband contact details

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How to talk to a Pioneer Broadband agent

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What is your problem with Pioneer Broadband?

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Complaint not resolved? How to escalate with Pioneer Broadband

  1. Complain to Pioneer Broadband first

    Call 040-4848 5858 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Level 2 – Appellate Authority

    [email protected]

  4. Operator's complaint centre (docket number)

    Every complaint must get a docket number by SMS. Keep it — you need it to appeal.

  5. Operator's Appellate Authority

    Under TRAI rules, if the complaint is not resolved in time you can appeal to the operator's Appellate Authority within 30 days. The contact is on the operator's website. TRAI itself does not handle individual complaints.

    www.trai.gov.in
  6. Report fraud calls & SMS (Chakshu)

    Got a suspected fraud call claiming to be from your operator or a bank? Report it on Sanchar Saathi – Chakshu.

    sancharsaathi.gov.in
  7. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Pioneer Broadband customer experiences & complaints

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Frequently asked questions

What is the Pioneer Broadband customer care number?
You can reach Pioneer Broadband on 040-4848 5858.
What is the Pioneer Broadband customer support email ID?
You can email Pioneer Broadband at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Pioneer Broadband office located?
The address is: #3D, Samrat Commercial Complex, Saifabad, Hyderabad - 500004 Contact No.: 7207913923
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