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Sun Direct Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Sun Direct. We are re-checking these details against Sun Direct's official website, so please confirm there before sharing any personal or payment information.

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How to talk to a Sun Direct agent

  1. 1If you are a sundirect existing customer
  2. 1If you know your 11 digit smart card number or CDSN no.
  3. 2If you are looking for a new sundirect DTH connection
  4. 1If you are a looking for a new sundirect DTH connection
  5. 2For information on sundirect product and services
  6. 9To talk to
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What is your problem with Sun Direct?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with Sun Direct

  1. Complain to Sun Direct first

    Call 1800 123 7575 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  3. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Log your complaint number and we'll remind you to escalate if Sun Direct hasn't resolved it in 7 days. Saved only on this device.

Sun Direct customer experiences & complaints

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Reports are written by readers and reviewed before they appear. They are personal opinions and experiences, not verified facts, and indiacustomer is not affiliated with Sun Direct. Companies can request a correction or reply.

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Frequently asked questions

What is the Sun Direct customer care number?
You can reach Sun Direct on 1800 123 7575. The line is available 24/7.
What is the Sun Direct toll-free number?
The Sun Direct toll-free number is 1800 123 7575. Calls to toll-free numbers are free from most Indian mobile and landline networks.
Does Sun Direct have WhatsApp support?
Yes. Message Sun Direct on WhatsApp at +919677144225.
What are the Sun Direct customer care timings?
Sun Direct support is available 24/7.
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