Trai Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Trai. We are re-checking these details against Trai's official website, so please confirm there before sharing any personal or payment information.

Trai contact details

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How to talk to a Trai agent

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What is your problem with Trai?

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Complaint not resolved? How to escalate with Trai

  1. Complain to Trai first

    Call 040-23000761 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Appellate Authority

    [email protected]

  3. Level 2 – Appellate Authority

    [email protected]

  4. Operator's complaint centre (docket number)

    Every complaint must get a docket number by SMS. Keep it — you need it to appeal.

  5. Operator's Appellate Authority

    Under TRAI rules, if the complaint is not resolved in time you can appeal to the operator's Appellate Authority within 30 days. The contact is on the operator's website. TRAI itself does not handle individual complaints.

    www.trai.gov.in
  6. Report fraud calls & SMS (Chakshu)

    Got a suspected fraud call claiming to be from your operator or a bank? Report it on Sanchar Saathi – Chakshu.

    sancharsaathi.gov.in
  7. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Frequently asked questions

What is the Trai customer care number?
You can reach Trai on 040-23000761.
What is the Trai customer support email ID?
You can email Trai at [email protected]. Include your registered mobile number or reference ID for a faster response.
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