Xoom Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Xoom. We are re-checking these details against Xoom's official website, so please confirm there before sharing any personal or payment information.

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How to talk to a Xoom agent

  1. 1Please enter the first four registered number of your account, If you don't remember it
  2. 2If you don't have a paypal account
  3. 1For issue related to purchased items
  4. 2For unknown charges
  5. 3To open an account
  6. 4For suspicious email or security concerns
  7. 5For information on receiving money using PayPal
  8. 6For anything else
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What is your problem with Xoom?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with Xoom

  1. Complain to Xoom first

    Call 1800 419 9833 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Operator's complaint centre (docket number)

    Every complaint must get a docket number by SMS. Keep it — you need it to appeal.

  3. Operator's Appellate Authority

    Under TRAI rules, if the complaint is not resolved in time you can appeal to the operator's Appellate Authority within 30 days. The contact is on the operator's website. TRAI itself does not handle individual complaints.

    www.trai.gov.in
  4. Report fraud calls & SMS (Chakshu)

    Got a suspected fraud call claiming to be from your operator or a bank? Report it on Sanchar Saathi – Chakshu.

    sancharsaathi.gov.in
  5. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

Track your complaint

Log your complaint number and we'll remind you to escalate if Xoom hasn't resolved it in 3 days. Saved only on this device.

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Frequently asked questions

What is the Xoom customer care number?
You can reach Xoom on 1800 419 9833.
What is the Xoom toll-free number?
The Xoom toll-free number is 1800 419 9833. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Xoom customer support email ID?
You can email Xoom at [email protected]. Include your registered mobile number or reference ID for a faster response.
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